Medical office administrators have a particular set of skills which allow them to handle their administrative duties, while working face-to-face with numerous patients on a daily basis. These professionals are also responsible for ensuring that data is updated regularly, as well as answering phones, greeting patients, scheduling appointments and more.
In addition to learning about the administrative tasks they will be responsible for, students enrolled in Medical Office Administration courses also receive specialized healthcare training. This means that they become familiar with medical terminology, documentation procedures, and the principles of providing great patient care.
If you’re planning to pursue a Medical Office Administration diploma or you’ve recently started your program, read on to learn about some of the healthcare-focused training that is sure to be an exciting part of your program.
Healthcare Courses Cover Anatomy and Physiology
In a nutshell, the study of the human body is divided into two major sections: anatomy and physiology. During your healthcare courses, you’ll learn that anatomy relates to the human structure or the parts that make up our bodies, and physiology relates to the functions of such parts.
Once you become a medical office administrator, you’ll be at the center of a healthcare practice. You’ll be responsible for relaying information between doctors, nurses, and patients and their families on a regular basis. Learning the basics of anatomy and physiology will help you to understand the terminology being used as the healthcare team discusses tests, treatments, diagnoses, and more. Understanding the nature of patient conditions and treatment plans also has its benefits, since you’ll be well-positioned to schedule patient appointments and prioritize the waiting room when the office gets busy.
Medical Transcription: An Important Part of Healthcare Training
Medical transcription refers to the process of updating patient medical files with information gathered from their most recent doctor’s visit. When you begin your career, you’ll learn quickly that this is among the most important duties you’ll perform. For some patients, ongoing treatment for an illness might involve changing medications or seeing a specialist. In order to make appointments as seamless as possible for the various medical professionals treating a patient, each of these details should be included in their confidential file.
Your healthcare training program will teach you that medical files follow patients for many years. This means that if a patient is seeing multiple doctors and visiting different hospitals frequently, their medical files will ensure that any medical professional caring for them will be well-informed on their unique situation.
Medical Office Procedures: Healthcare Training that Sets Medical Office Admins Apart
Unlike administrative roles in other industries, medical office administrators work with a steady stream of patients who come into the office on a daily basis. In fact, the medical office administrator might be the first person a patient sees when they enter the office. For this reason, you will learn about several intake and customer service procedures during your training.
In many cases, patients visiting a medical clinic or doctor’s office are typically asked to fill out a form when they arrive. These forms require some information about their medical history, as well as details on the nature of their visit. You’ll learn that these forms are later used to update patient records. Another important medical office procedure is ensuring that the waiting room is organized and clean, and that medical office supplies are always fully-stocked.
Want to earn your Medical Office Administration diploma by enrolling in a healthcare school?
Visit Computek for program details or to speak with an advisor.